See the whole
IT picture.

A conversation about managing the technology across your business, beyond an individual support issue.

When to talk with us.

  • IT responsibilities are scattered

    You want to understand who looks after the devices, software, and systems the business uses.

  • You need a broader support arrangement

    Talk with us about the parts of your environment you want help managing.

  • Your business is changing

    Explain how your team, workplace, or technology needs are changing so we can discuss the appropriate scope.

Define the work around your needs.

Environment management starts by defining the systems involved and the responsibilities you want us to take on. Specific activities, coverage, access, and commercial terms are agreed for the engagement.

How we discuss support arrangements

Useful details for the first conversation.

  • An outline of your team and locations.
  • The main devices, applications, and systems you depend on.
  • Your current support arrangements and the responsibilities you want help with.

Please keep passwords, recovery codes, and confidential business or customer information out of an initial inquiry.

Make the information easier to follow.

Explore sample document formats for organizing device information and recording next steps. They use illustrative data and can help you picture the information to discuss.

View sample documents

Tell us what’s happening.

Tell us where you’re based, what your team uses, and where you’d like a hand.

Talk to the brothers